Robert Smith Victorville, CA 92394 (909)486-3759 Career Summary: I began my Information Technology career by joining the Army to become MOS 25F which in a nutshell was a telecom position. Gaining valuable experience, I was honorably discharged and recruited by Perot Systems (MSP) to operate a VOIP telephone system for one of their home-builder clients. I then transitioned to another of Perot's clients in the Healthcare sector applying my computer skills to support several EHR (Electronic Healthcare Record) implementations on the west and east coast. Perot Systems was acquired by Dell. I was laid off from Dell due to a workforce reduction & restructuring so then I began doing work for DoD as a contractor and government employee, filling mostly Cybersecurity roles. The lure of remote work has brought me back to working for MSPs. Accomplishments: Installed thousands of networked devices in support of 3 major EHR initiatives, on schedule and within budget allowing hospitals to receive time dependent government incentives for 'Meaningful Use' adoption of EHR systems. Created process utilizing USMT in my organization’s environment. This enabled fast & thorough mass desktop replacement, all while minimizing impact to the user. My process became standard training for >100 service techs. Recipient of Army Commendation, Army Achievement, Iraq Campaign, Good Conduct, Global War on Terrorism Service Medals & Driver’s badge. Employee of the month – from Perot Systems for successful go-live of Harbor Hospital EHR systems. Received ‘Outstanding Performance Award’ for support on the USMC IT SIPRNet Support contract from Jacobs. Provided detailed ACAS & STIG vulnerability and remediation reporting to senior staff that was instrumental to success of Command Cyber Readiness Inspection (CCRI) at NAVAIR Point Mugu. Work History: Jun 2022 - Feb 2025 BlueAlly Technology Solutions SOC Team Lead Responsible for SIEM rule creation, tuning, and analysis and reporting. Configuration of multiple Antivirus suites and response to threats. Configuration of vulnerability scanning and reporting. Jan 2020 – Jan 2022 NTT Data Security Analysis Specialist Responsible for vulnerability scanning, antivirus suite, investigation/response to threats, and user access administration and provisioning activities for various systems Aug 2017 – Oct 2019 Atos Security Consultant Endpoint Security engineer for managed services provider, specializing in McAfee ePO managed antivirus suite. Configure products to align with PCI and HIPPA requirements, provide support to auditors Nov 2016 – Aug 2017 DirectViz Solutions / Katmai System Administrator Government contractor providing best practice implementation and deployment of network devices, Vulnerability remediation, Switch upgrades, TIA586B punch-down & cabling. Nov 2014 – Nov 2016 US Navy GS-2210 IT Specialist Ensured compliance with STIG & CTO directives, gather information required for POA&M to further RMF and accreditation efforts. Leader of a small team of DoD contractors in this role. Feb 2013 – Nov 2014 Jacobs System Administrator Government Contractor responsible for overseeing and maintaining NOSC infrastructure & appliances. Supplied IA ATO support, analyzed network systems, assisted with ATO and system vulnerability scanning support, respond to IAVA/IAVB. Mar 2006 - Nov 2012 Perot Systems / Dell Services Network Analyst Responsible for IMACs of VOIP telephone system, roll-out of networked EHR endpoints, & provided on-call support meeting stringent SLA requirements. Heavy travel. May 2001 – Apr 2006 US Army MOS25F Network Switching Systems Operator Maintainer. Installed, operated and maintained tactical voice, video and data communications, responsible for troubleshooting & installation of LOS microwave, satellite, and tropo-scatter radio links onto NIPRNet, SIPRNet & PSTN. Certifications: CompTIA A+ CompTIA Network+ CompTIA Security+ NOV2010 – Current ISC² CISSP CIW Site Development Associate CIW Web Foundations Associate ITIL Foundations V3 Azure Fundamentals MCTS Windows 7 MTA Network Fundamentals MTA Windows OS Fundamentals EC-Council Certified Ethical Hacker (CEH) Education: Western Governors University Information Security 31 Units Victor Valley College Information Technology 26 Units Chaffey College Information Technology 30 Units Software Experience: Windows Windows Server Red Hat Debian USMT Cisco IOS Cisco Call Manager Cisco Unity Altiris VMWare VirtualBox Microsoft Office VNC McAfee ePO / HBSS Symantec Antivirus DISA STIG viewer SCC Sourcefire / Snort IDS Putty WinSCP Secure CRT Pumpkin TFTP Vulnerator Tenable.io / Nessus / ACAS VirusScan Microsoft SQL Wireshark McAfee ENS Threat Prevention Crowdstrike Carbon Black Sophos Defender ATP Stellar Cyber SIEM Platform FortiSIEM Hardware Experience: PCs Servers Laptops Tablets Motorola MC70 handhelds Symbol bar-code readers Workstations on wheels Laser printers HP Jet Direct Zebra thermal printers Ink-jet printers Impact printers Wireless access points VOIP phones Routers Switches LOS transmission systems UPS systems T586B Patch panels Cable Management Sincgars Radio Electronics / Soldering Hirsch Access Controllers PA Systems Network Data Loss Prevention PoE Switches PoE Cameras Raspberry Pi